| Washington, May 21'15
| Growing Global Business; Acquiring and Managing Mobile Talent;
Role of Employer Branding and Employee Engagement
..to get to a measurable ROI on Talent Mobility
ExecutiveBriefing developed and presented by GlobalBusinessnews
in association with Global Tax Network
Preferred, reserved seating $188 single
Unreserved seating $123 single
$198 total for 2 seats (unreserved)
Government $77/seat reserved
|to be held at...
|The NATIONAL PRESS CLUB
529 14th Street NW, 13th Floor
TIME: 9:30 coffee & connex
4pm talk with leaders
• Register to learn new techniques, gain practical know how, make new connections
May 20th from 5:45pm
1710 H Street NW, Washington
RSVP call/text 6197873100
Edwin B Cohen,
Conference Developer, Moderator
Editor - GlobalBusinessnews.net
Broadcast Host - GlobalRadioTalkshow.com
Hello and welcome. As a Global Hub, Washington is critically important for making connections and getting things done. This is not an "oxy-moron". It's why Washington is vital for today's international business leaders, thought-leaders from academia and trade associations and interest group executives, media, NGO's, Museums and historical monuments, Embassies and their related functionaries, and of course it's the seat of the US Federal Government.
I'm grateful and thankful to again have the support of the Washington community. We've been producing conferences here for many years and it's gratifying and very cool - indeed awesome!
SURVEY on HR GOING GLOBAL- LESSONS LEARNED
Now I invite you to prepare well for the very highly-interactive sessions by participating in GlobalBusinessnews ... 15-minute research survey about COMPANIES and HR GOING GLOBAL - LESSONS LEARNED. We will discuss findings and share info from GlobalBusinessnews conferences presented during April in Paris, Zurich, Silicon Valley, San Diego May 12 and May 19 in New York.
Gain competitive advantage and seize emerging growth opportunities...
Strategically source talent, train it, deploy it for global talent development and retain it as a Human Capital Asset for enhancing corporate sustainability and profits.
Get to a measurable Return.
9:30, check-in, coffee
10am, Program start… Delegate Introductions
10:30, Opening keynote,
HR GOING GLOBAL ... LESSONS LEARNED
12 Tips for Global & Cultural Effectiveness in
International HRM & Business
Perspectives from 40 years of travel
... nearly 90 countries and territories
HOWARD A. WALLACK, MA, MSc, SHRM-SCP
Global Markets Executive
Society for Human Resource Management (SHRM)
SHRM is the world’s largest individual membership-based association devoted to human resource management. Representing more than 275,000 members in over 175 countries and territories, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China, India and United Arab Emirates
Howard A. Wallack, MA, MSc, SHRM-SCP is currently Global Markets Executive at Society for Human Resource Management (SHRM) where he shares responsibility for SHRM’s internationalization strategy and global business development; identifying, creating, and sustaining partnerships outside the US to grow SHRM’s delivery network; servicing the nearly 10,000 SHRM members outside the US; and sharing worldwide global HRM best practices with SHRM’s members.
Howard has accountability for new international partnership and business development in Africa, AsiaPac, Brazil, and Europe, and with his colleagues has cumulatively built a worldwide network of nearly 40 business partner organizations (training companies, HR associations, and universities) covering 50 countries that have been licensed to deliver SHRM’s HR certification preparation programs and HR seminars. As SHRM has gone global, Howard has been involved in the creation of 12 ‘SHRM Forums’ for member engagement outside the US. He and his team serve as the Secretariat to the Board of Directors of the World Federation of People Management Associations (WFPMA) and the North American HR Management Association (NAHRMA). Additionally, he represents SHRM in both domestic US and international HR standards development efforts.
Prior to joining SHRM in 2006, Howard held senior international management positions at the Latin American Venture Capital Association, Goodwill Global Inc. (a strategic international business development affiliate of Goodwill Industries International), the US Peace Corps, and the Center for International Private Enterprise (CIPE), an affiliate of the US Chamber of Commerce. A cum laude graduate of Hamilton College with degrees in Anthropology and Spanish, he has an MA in International Affairs from the Norman Paterson School of International Affairs at Carleton University (Canada), and an MSc in International HR and Globalization from the University of Leicester (UK), with distinction. In the HR space he was responsible for the adaptation, design, and roll-out of an executive leadership training program in more than 25 countries on 4 continents. He currently is certified as a SHRM Senior Certified Professional (SHRM-SCP) as well as a Global Professional in Human Resources (GPHR) and Human Resources Management Professional (HRMP) by the HR Certification Institute. An Eisenhower Exchange Fellow to Argentina, over the course of his career Howard has had experience in nearly 90 countries. As a volunteer, he serves on the Board of Directors of Cultural Vistas (CV), a not-for-profit international educational and internship exchange organization, and currently is the chairperson of the CV Nominations Committee and a member of the board’s Executive Committee, as well as on the International Section Council of ASAE. Howard has been on the teaching faculty of the Elliott School of International Affairs at the George Washington University (Washington, DC, USA) and of the Sasin Graduate Institute of Business Administration at Chulalongkorn University (Bangkok, Thailand). He lives with his wife and two sons in Gaithersburg, MD.
11:15 – 12:30,
PERSPECTIVES on LEADING TRANSFORMATIONAL CHANGE
in GOVERNMENT WORKPLACES
MIKA J. CROSS
Director of Work/Life and Flexible Workplace Strategy
Consumer Financial Protection Bureau
Human Capital Policy Strategist ...work/life balance, diversity, inclusion, engagement
JOSH SAWISLAK, AICP
Environmental and transportation planner.
Served President Obama Administration as Associate Director for Climate Preparedness at the White House Council on Environmental Quality.
Dr. DAVID A. BRAY,
Chief Information Officer
Federal Communications Commission
2015 Eisenhower Fellow,
Visiting Associate on Cyber Security -University of Oxford
Associate Director, Intelligence Policy Center
The RAND Corporation
Rich Girven is a senior defense research analyst and associate director of the Intelligence Policy Center at RAND. He comes to RAND from the Senate Select Committee on Intelligence, where he served as the Director of Analysis. A former career Army Foreign Area Officer focusing principally on South Asia, he served as a senior South Asia analyst at the Defense Intelligence Agency and on Army Staff, as the Assistant Defense Intelligence Officer for Middle East, South Asia and Terrorism, and as Chief of the Army's Foreign Language Office. Prior to that he served as the Defense and Army Attaché/Security Assistance Officer to Sri Lanka and the Maldives, and deployed during operations to serve as the temporary assistant Army Attaché in Islamabad and Defense and Army Attaché in Kabul. More recently he served as the Director of DIA's Afghanistan Intelligence Cell and Chief of the South Asia Division. Girven holds a Master of Arts in Asian Studies from the University of Hawaii, a Master in Military Arts and Sciences in Strategic Studies from the US Army CGSC, and a Master of Science in National Resource Strategy from the U.S. Industrial College of the Armed Forces.
Dr. David A. Bray began working for the U.S. government at age 15 on computer simulations at a Department of Energy facility. In later roles he designed new telemedicine interfaces and space-based forest fire forecasting prototypes for the Department of Defense. From 1998-2000 he volunteered as an occasional crew lead with Habitat for Humanity International in the Philippines, Honduras, Romania, and Nepal while also working as a project manager with Yahoo! and a Microsoft partner firm. He then joined as IT Chief for the Bioterrorism Preparedness and Response Program at the U.S. Centers for Disease Control and Prevention, leading the program’s technology response to during 9/11, anthrax in 2001, Severe Acute Respiratory System in 2003, and other international public health emergencies. He later completed a PhD in Information Systems from Emory University and two post-doctoral associateships at MIT and Harvard in 2008.
In 2009, Dr. Bray volunteered to deploy to Afghanistan to help “think differently” on military and humanitarian issues and in 2010 became a Senior National Intelligence Service Executive advocating for increased information interoperability, cybersecurity, and protection of civil liberties. In 2012, Dr. Bray became the Executive Director for the bipartisan National Commission for Review of Research and Development Programs of the United States Intelligence Community, later receiving the National Intelligence Exceptional Achievement Medal. He received both the Arthur S. Flemming Award and Roger W. Jones Award for Executive Leadership in 2013. He also was chosen to be an Eisenhower Fellow to meet with leaders in Taiwan and Australia on multisector cyber strategies for the “Internet of Everything” in 2015. Dr. Bray has served as the Chief Information Officer for the Federal Communications Commission, leading FCC’s IT Transformation since 2013. He was selected to serve as a member of the Council on Foreign Relations and as a Visiting Associate for the Cybersecurity Working Group on Culture at the University of Oxford in 2014. He also has been named one of the “Fed 100” for 2015 and the “Most Social CIO” globally for 2015, tweeting as @fcc_cio.
Josh Sawislak is an expert in resilience, climate adaptation, and disaster preparedness and recovery. He most recently served in the Obama Administration as the Associate Director for Climate Preparedness at the White House Council on Environmental Quality. Prior to joining the Executive Office of the President, he served as a senior advisor to HUD secretaries Julián Castro and Shaun Donovan focused on infrastructure and resilience at HUD and across government. Mr. Sawislak also led the development of the infrastructure recommendations for the President’s Hurricane Sandy Rebuilding Task Force. In this role he worked closely with federal, state, and local officials as well as private owners and operators of infrastructure systems such as power and communications to develop a set of guidelines and 20 additional recommendations to direct over $25 billion in federal funding for infrastructure recovery and resilience in the affected region and well as national policy changes. Mr. Sawislak previously served as the U.S. General Services Administration’s Chief Emergency Response and Recovery Officer. Mr. Sawislak was directly responsible for business continuity planning, emergency management, and enterprise risk management across the agency. He served as GSA’s representative on White House interagency policy committees and was responsible for GSA support to FEMA, DoD, and USAID in preparation for and response to natural disasters other emergencies.
Mr. Sawislak served in state government, but spent most of his career in the private sector where he held executive and management positions with some of the largest international firms in management consulting, infrastructure development, engineering, and architecture as well as running a small strategy consultancy and participating in the development of several start-up companies. He worked on signature projects such as Boston’s Big Dig, NYC’s Second Ave. Subway, and EPA’s Superfund Program. He is an environmental and transportation planner and a member of the American Institute of Certified Planners.
Mika J. Cross is a Human Capital Policy Strategist specializing in work/life balance, diversity, inclusion and employee engagement. Her background includes military personnel and federal civilian human resources management within the Department of Defense and the United States Intelligence Community. Her expertise includes navigating culture change, program management, policy guidance and oversight for quality of life programs including Telework, flexible work arrangements, parental leave options, dependent and elder care support, employee assistance, healthy workplace practices and wellness initiatives. At USDA she was instrumental in shaping workforce communications in support of the Secretary’s Cultural Transformation initiatives and at OPM she led the development of content for the UnlockingTalent.gov employee engagement interactive dashboard as a component of the President's Management Agenda, People and Culture objective. Her leadership in Work-Life practices and Telework within the Federal government is widely recognized.
Her keen abilities to develop effective and creative communications, marketing and outreach strategy coupled with a unerring talent for strategic vision make her highly sought after to lead cross-Agency knowledge management projects and collaborative working groups. Following the tragedies of 9/11, she was instrumental in developing workplace policy, doctrine and protocol within the Intelligence Community, for deploying a primarily civilian workforce into Iraq and Afghanistan in support of the War on Terror and for the reintegration procedures for acclimating them back upon return- including the development of a family support infrastructure. Ms. Cross served with the U.S. Army as an enlisted soldier and commissioned officer. She received her Bachelor of Arts degree from the University of Louisville in Mass Communications and her Masters degree in Public Administration from Georgia Southern University. Specialties:Work/Life Strategist, Human Capital Policy, Diversity and Equal Opportunity Communications Planning, Employee Management Relations, Military Personnel Administration, Policy and Support, Human Capital Consulting, Equal Opportunity and Diversity Strategy, Strategic Communications.
Luncheon with informal table discussions
1 - 2:55, leaders with audience discussion
GLOBAL BUSINESS TODAY and MOBILE TALENT
Adapting people and organizations for global business;
Employer Branding and Employee Engagement;
Getting to a measurable ROI on Talent Mobility
Practical information and experiences about organizing...
Moderator: Ed Cohen
Publisher & Editor- GlobalBusinessnews.net
Broadcast Host, GlobalRadioTalkshow.com
Faculty of expert practitioners ...
CHRISTOPHER LITHERLAND, Chartered FCIPD, GPHR®
Senior Director, Human Resources, EMEA & India
Honeywell / Intermec
Global Talent Management -
importance of Employer Branding and Employee Engagement
NANCY WILLIAMS, MBA, CPA
Allegis Group, Inc
ELENA ANDERSON-de Lay, GMS, GPHR, SHRM-SCP
Director, Global Mobility & Visa Services
The Brookings Institution
Director, Global Mobility
International Income Tax and Social Security Specialist
GTN, Global Tax Network
Christopher Litherland is an International Senior Director of HR focused on the interventions that create sustainable value for Global Organizations.
Intermec is a leading Automated Data Capture provider including: mobile devices, scanners, printers, RFID, Services and Software. www.intermec.com. Now part of Honeywell (HSM).
Responsible for EMEA & India HR, managing a team of Regional HR Business Partners, leading global projects and reporting to SVP HR Intermec Inc.
Christopher Hall runs the North East practice for Global Tax Network, a boutique expatriate and foreign national tax services provider, offering:
* Expatriate and Foreign National Tax Consulting
* “Home” and “Host” country Tax Return Preparation
* Tax Equalization Calculations
* International Payroll and Administration Assistance
* Tax Policy Reviews
* Assignment Tax Cost Projections
* International Employee (international assignment) Pre-departure/Arrival Interviews
Nancy Williams is the primary go-to person at Allegis Group for all matters related to cross border employment and international relocations. Nancy has over 20 years of experience in a variety of areas within the construct of “Global Mobility”, including international assignment management, expatriate taxation, international payroll, and international travel risk and compliance management. As a client-serving professional for many of those years, Nancy assisted a variety of clients, ranging from Fortune 500 companies, to NGO’s, to individual pensioners and retirees. As an in-house Subject Matter Expert to Allegis Group, Inc., a leading international staffing and recruitment firm, Nancy’s responsibilities include international assignment management, International Relocation Policy Design, International Relocation compensation and benefit negotiations, international traveler risk management, and vendor management.
Allegis Group is the largest privately held staffing company in the United States. Our team includes more than 13,000 internal employees at over 400 locations worldwide. We have over 130,000 contract employees and consultants providing services on a daily basis for more than 8,000 clients around the globe. We continue to grow, bringing our expertise to new industries in the United States, Canada, Puerto Rico, Europe, India, the Middle East, and the Pacific Rim. Allegis Group understands that the right individual can make all the difference in the success of your business. Finding the right person with the right skill set is critical to your company but can also be taxing on your internal resources. That's where Allegis Group can help. We have specialty divisions that are focused on finding staff to meet the unique needs of your company. Each of our operating companies specializes in providing superior staffing and recruiting solutions to clients in a wide range of industries. Visit our Products and Services Page to learn more about each of our Operating Companies and how they can partner with your business.
Elena Anderson specializes in global workforce development and employment-based immigration. Her work addresses the areas of U.S. and global immigration compliance; international relocations; nonresident alien taxes; and policy development. She has designed the global mobility and visa services program at The Brookings Institution, a non-profit policy research organization, where she has served since 2004. Additionally, Elena oversees the organization’s Department of State Exchange Visitor program and addresses the needs of the international assignee population. Prior to Brookings, Elena has focused primarily on immigration work within the international education field. She previously served on the Society of Human Resource Management’s Global Special Expertise Panel and currently serves on Worldwide ERC’s U.S. Advisory Council. Elena is passionate about her work and believes the best way to optimize talent is to mobilize it. The Brookings Institution. For over 90 years, Brookings experts have conducted high-quality, independent research and produced innovative policy solutions for the nation and world. Brookings is proud to be consistently ranked as the most influential, most quoted and most trusted think tank.
Elizabeth Karcher is the Director of Global Mobility at Discovery Communications, the world's number one nonfiction media company and is based in Silver Spring, Maryland. Discovery Communications supports products and services in 210 countries and territories. Elizabeth manages the global mobility operations, running U.S. and overseas-based employees’ assignments, relocations and transfers. She has been a professional in international human resources for the last 14 years with expertise in both start-up and growth organizations. Prior to joining Discovery Communications, Elizabeth was with Lockheed Martin Corporation in International Human Resources. Elizabeth also started and managed her own relocation services company relocating international executives and their families to the metropolitan Washington, D.C. area. Elizabeth holds a Master of Arts in Political Science from Rutgers University. She received her Bachelor of Arts in International Affairs from the American University of Paris, France. Elizabeth is a certified Six Sigma Green Belt, and trained in Project Management and Change Management methodologies.
3 - 4
and the 21st Century Workplace
CHARLES (Chuck) BROOKS
Vice President, Client Executive- Department of Homeland Security
Xerox Federal Solutions, LLC www.xerox.com/businessservices
PUBLIC / PRIVATE INITIATIVES;
... identify, evaluate and commercialize technology
... rapidly develop and deploy products / services
Innovative capabilities in security technologies arena
The Honourable, Dr. THOMAS A. CELLUCCI
Dr. Tom Cellucci was an early pioneer in advancing the field of nanotechnology in American science, engineering and manufacturing. He was instrumental in progressing America’s nanotechnology agenda through his bi-partisan work with Presidents Bill Clinton and George W. Bush and many leaders in the United States Senate. His contributions made possible the National Nanotechnology Initiative (NNI) signed by President George W. Bush in 2004 that added over $3.9 billion to the federal budget specific to the advancement of nanotechnology. Dr. Cellucci was active in discovering and fostering strategic partnerships that brought nanotechnology into a wide array of consumer products – transitioning Zyvex Corporation, as its President and Chief Operating Officer from a nanotech technology-push to market-driven enterprise.
Profitably growing firms has been his trademark. In addition, he regularly interacts with high-ranking members of the United States government—including the White House, US Senate and House of Representatives. He is often asked to serve as keynote speaker at both business and technical events around the world.
As a result of his consistent achievement in the commercialization of technologies and role as DHS’s first Chief Commercialization Officer, Dr. Cellucci has received numerous awards from industry, government and business. In addition, he has had the opportunity to interact with high-ranking members of the United States government—including the White House, US Senate and US House of Representatives—having provided several executive briefs to three Presidents of the United States and ranking Members of Congress.
Dr. Cellucci is the first ever U.S. Federal Government representative to the Council on Competitiveness, a prestigious group of senior executives and thought leaders in business and academia focused on ensuring the global competitiveness of the US in technology, innovation, education and industry.
Dr. Cellucci earned a PhD in Physical Chemistry from the University of Pennsylvania (1984), an MBA from Rutgers University (1991) and a BS in Chemistry from Fordham University (1980). He has also attended and lectured at executive programs at the Harvard Business School, MIT Sloan School, Kellogg School and others.
Xerox has $22 B in annual revenues and serves clients in 160 countries. For some background about the speaker, Chuck Brooks recently served as Vice President for R & D at Rapiscan Systems specializing in CBRNE sensor technologies. Chuck served as the Vice President for Government Affairs at SRA International Inc, where he was part of Executive Leadership reporting directly to the CEO. He also ran SRA’s PAC. Chuck served as the first Director of Legislative Affairs for the Science & Technology Directorate within the Department of Homeland Security, where he was responsible for advocacy for the Directorate with Capitol Hill. Chuck was an Adjunct Faculty Member at Johns Hopkins University. He also spent 6 years on Capitol Hill as a Senior Advisor to the late Senator Arlen Specter where he covered national security, defense, foreign affairs, and technology issues.
MORE from CHUCK BROOKS...
Today’s rapid technological changes and advances can be mind-boggling. It seems that yesterday’s futuristic technology is today’s cutting-edge reality. Did you ever think we’d be able to print more than just text on paper, but an actual object like prosthetics for medicine or wearable sensors?
I recently contributed an article, “ Some Catalyzing Technologies on the Government Horizon,” to The Hill that discussed the transformation of technology like 3-D printing along with data science, digital transformation, the Internet of Things and cybersecurity and its impact on government.
In addition to the technologies I mentioned in the article, emergent artificial intelligence (AI) and augmented reality technologies are other industries with pending influence on governments. These are no longer things of science fiction and will likely change operations in both the public and private sectors over the next decade.
Companies are already developing technology to distribute AI software to millions of graphics and computer processors around the world. Xerox PARC and Xerox Research Centre Europe have applied AI, machine learning, and natural language processing to solve a variety of business problems. AI can understand, diagnose, and solve customer problems — without being specifically programmed. And the Xerox WSD Virtual Agent machine’s learning technology taps into intelligence gleaned from terabytes of data that the company obtains about customer interactions. It also has the ability to learn how to solve new problems.
There are many implications for improving government service by utilizing this kind of AI technology, including next generation robotics.
Augmented reality intertwines the physical and digital world by computer-generated sensory input such as sound, video, graphics, and sometimes — even smell.
Google Glass and Oculus Rift are already good examples of these emerging technologies.
Several companies are working on “neuromorphic” tech, which will incorporate nano-chips into wearables (i.e. watches, clothing, wristbands) modeled after the human brain. Uses for this type of technology in government could be by first responders, healthcare specialists, law enforcement, and military professionals.
My colleague, Kirk Norsworthy, CIO of the State Enterprise Solutions Group at Xerox, discussed wearable technology in a GCN article and recent blog post.
Adoption and integration of these new technologies and services will be driving factors in the successful performance and progress of government agencies.
Read the full article:
Some catalyzing technologies on the government horizon
By Chuck Brooks, contributor
We have entered a new technological era in commerce and it has also arrived in government.
There are a variety of tech verticals to watch in the coming transformation, including 1) data science; 2) digital transformation; 3) the Internet of Things; 4) 3-D printing; and 5) cybersecurity. Collaboration, agility, innovation and engagement have emerged as driving factors for agency performance and progress will be determined by combining these factors with adoption and integration of new technologies and services.
Data science is an encompassing category. It includes big data, advanced analytics and predictive computing, and knowledge management, along with information-sharing via convergence to common smart platforms. Collaborative investment and information-sharing between government and private stakeholders will exponentially benefit innovation and data informatics in many key areas including homeland/national security, health and human services, public safety, and transportation. Social media has also become part of the federal government ecosystem.
The challenge is to automate technology and methods to analyze large amounts of unstructured data with application interfaces and convergence to smart interoperable platforms. The use of the cloud and innovative application software can now help government keep pace with the innovation trends in commercial sectors.
According to Eric Schmidt, CEO of Google, we produce more data every other day than we did from the inception of early civilization until the year 2003 combined. Therefore organizing, managing and analyzing data is more important than ever.
Big data and data analytics are collapsing the information gap and giving businesses and governments the tools they need to uncover trends, population movements, customer preferences, demographics, commerce traffic, transportation, etc. These tools can also help several industries, including customer service, by identifying caller trends; healthcare, by flagging potential fraud; and financial services, by proactively flagging a borrower that is on the verge of lapsing in payment. The value of data analytics is something agencies and businesses cannot ignore because it can increase productivity, efficiency, decision-making and new business activities.
In homeland security, and in healthcare, many interesting applications of data analytics are being incorporated into government programs for case management situational awareness and mitigation.
Digital Transformation includes digitizing the customer experience, data flow, supply chain management, governance, engagement, e-government and virtual government. In its basic description, it is turning paper into electronic records. Going from paper-based to electronically based systems of documentation requires data collection, processing and analysis.
The United States government maintains one of largest repository of documents in the world. Millions of supporting documents are compiled and stored every year by a multitude of government agencies which have a responsibility to preserve, secure and retrieve vital information when needed. While paper documents are still very much routine for government operations, the goal has been to increasingly move from paper to electronic images. That is not an easy task considering the amount of documents being stored and used across government.
The federal government has recognized these challenges and has established the OpenGov initiative and the Citizen Archivist Project. Digitizing records reduces costs by speeding up document capture, recognition and retrieval. It also ensures file integrity and better access to data for the citizens the government serves.
The technological advances mentioned by the White House in a press release on the digital initiatives are significant. Automated optical capabilities are changing how documents are scanned and are being managed. For example, a new era of advanced imaging science, combined with skilled engineering, has led to incredible optical character recognition (OCR) capabilities in document scanners. New algorithms interact with a library of form recognition protocols, machine print, hand print and the integration of contextual logic databases for automated validation. Molecular scanners that will really transform optical recognition are now in the research and development stages.
Digitization also has a significant impact on transaction processing in the government sector especially in agencies such as the Department of Treasury, Department of Labor, and U.S. Customs and Immigration Service at the Department of Homeland Security (DHS). The ability to process electronic payments, reconcile information, create digitized audit trails and handle reporting requirements are critical for effective and more responsive government services to citizens.
Digitization is rapidly enhancing the capabilities of e-government. The 2016 fiscal budget request proposes spending $105 million to "scale and institutionalize" the evolving U.S. Digital Service citizen-facing services. The funding will create digital services teams in 25 key high-impact federal agencies to improve how citizens and businesses experience government services.
The Internet of Things
The Internet of Things (IOT) refers to the emerging connectivity of embedded devices to the Internet. It is estimated that there will be 64 billon connected Internet devices by 2020. The commercial and governmental IOT "landscape of sensors" is becoming more exponential and complex by the moment.
In the public sector, government agencies are being tasked to keep pace with expanding customer service requirements emanating from the connected economy. New citizen engagement strategies involving technology, policy, programs and intra/inter-agency collaboration are required to address the avalanche of needs and fixes associated with interoperability and the IOT of smart government.
A recent Cisco study summarized some of the key opportunities and benefits in transportation, healthcare, telework and connected learning. The study noted that "by enabling new connections among people, process, data, and things, governments and their agencies worldwide can save money, improve employee productivity, and generate new revenue (without raising taxes), while creating quantifiable benefits for citizens."
Two growing specialized areas of IOT in government to watch include smart cities and connected transportation.
Smart Cities integrate transportation, energy, water resources, waste collections, smart-building technologies and security technologies and services. The term "smart city" connotes creating a public-private infrastructure to conduct activities that protect and secure citizens. This includes shared situational awareness and enabling integrated operational actions to prevent, mitigate, respond to and recover from cyber incidents as well as crime, terrorism and natural disasters. It also signifies the betterment of public services, conduct of commerce and meeting the expanding logistical health, financial, transportation and communication requirements for those who choose to live in an urban setting. Many companies are becoming proactive in preparing for the expansion of IOT. For example, IBM recently announced that it is making a $3 billion investment in future IOT projects and initiatives such as smarter planet and smarter cities.
A "connected transportation system," and more specifically, "connected cars," allow for safer and more efficient urban mobility and is a priority for federal, state and local governments. Connected car technology is evolving rapidly and is now being tested.
For example, in a groundbreaking public-private partnership, the University of Michigan has created a 32-acre simulated city. It is called The Mobility Transformation Center (MTC), and it is designed to simulate traffic events and road conditions for automated and autonomous vehicles. It is the largest test facility of its kind and run in partnership with the U.S. Department of Transportation as well as 13 companies, including GM, Ford and Xerox. The MTC recreates the everyday driving experience, ranging from the unpredictable behavior of drivers and pedestrians to roadblocks, railroad crossings and aging infrastructure. When it's fully developed, 30,000 cars will be deployed at the test facility and throughout southeastern Michigan.
Smart 3-D printing is trailblazing future manufacturing. 3-D printing connotes a three-dimensional object that is created layer by layer via computer-aided design programs. To be able to print the object, the computer divides it into flat layers that are printed one by one. By printing with advanced pliable materials such as plastics, ceramics, metals and graphene, there have already been breakthroughs in prosthetics for medicine and wearable sensors. The big advantage for government is that 3-D printing can be customized, produced rapidly and is cost effective.
The possibilities for 3-D printing are seemingly limitless. Recently, Rolls-Royce announced that it would use 3-D printing to make parts for its jet engines, and BAE Systems announced that fighter jets containing 3-D-printed parts are now being flown.
3-D printing innovation are also making its way into printing electronics, sensors and circuits. "Printed electronics" or electronic chips are fabricated by printing their features on top of thin surfaces. Using semiconducting and conductive inks and materials, 3-D printers can now print transistors, sensors, circuits, batteries and displays.
Cybersecurity, information assurance and resilience are the glues that will keep our world of converged sensors and algorithms operational. This has become one of the largest areas of government spending at all agencies and is consistently ranked the top priority among government and industry CIOs in surveys.
In the U.S., most (approximately 85 percent) of the cybersecurity critical infrastructure including defense, oil and gas, electric power grids, healthcare, utilities, communications, transportation, banking, and finance, is owned by the private sector and regulated by the public sector. 2014 was the year of the breach for many large corporations in a variety of sectors. The leading civilian agency in the government for public-private cooperation in cybersecurity is DHS. The department has recognized the importance for private sector input into cybersecurity requirements across these verticals and has played a major part in bringing government and industry together to develop a strategy to protect critical infrastructure.
There is a growing need for the following in government: 1) Better encryption, authentication and biometrics (quantum encryption, keyless authentication, etc.); 2) automated network security and self-encrypting drives to protect critical infrastructure in all categories; 3) the protection of critical infrastructure through technologies and public-private cooperation; 4) technologies for "real time" horizon scanning and monitoring of networks; 5) advanced defense for framework layers (network, payload, endpoint, firewalls and anti-virus); and 6) diagnostic and forensics analysis.
Additionally, bring your own device (BYOD) is a major area of concern for managing the mobile government workforce. Also, cyber resilience is an area that must be further developed both in processes and technologies. There is no panacea for the myriad of threats we all digitally face every day. Supercomputing and quantum computing technologies are an exciting area of current exploration that may remedy many of the threats. National labs and government agencies such as the Pentagon's Defense Advanced Research Projects Agency are leading the way in the advanced technology cybersecurity realm.
These are just a few of the government verticals deriving benefits from catalyzing technologies in the next few years. As the rate and depth of engagement and collaboration between the private and public sectors grows, so will the dividends. A dedicated partnership between industry and government will be critical for success.
Chuck Brooks serves as vice president/client executive for DHS at Xerox. He served in government at the Department of Homeland Security as the first director of legislative affairs for the Science & Technology Directorate. He also spent six years on Capitol Hill as a senior adviser to the late Sen. Arlen Specter (R-Pa.) and was an adjunct faculty member at Johns Hopkins University's School of Advanced International Studies, where he taught homeland security and Congress. Chuck has an M.A. in international relations from the University of Chicago and a B.A. in political science from DePauw University. He has published on the subjects of innovation, public/private partnerships, emerging technologies and issues of cybersecurity. He can be reached at:Charles.Brooks2@xerox.com, on LinkedIn, or on Twitter @ChuckDBrooks.
4pm - meet informally with the leaders
|For more information, contact Ed Cohen: