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RECEPTION Monday 5:30pm 234 E 46...come play
Nov 13th conference $250 ea when 2+ register
GLOBAL LEADER CONFERENCE
on
Global Next Practices...CENTRICITY !
Building the Customer-Centric Organization |
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MAKING TALENT MOBILITY MORE EFFECTIVE
TO MEASURE AND ENHANCE COMPANY R-O-I
Are your mobility policies too complex ?
Should policies be simpler to read, understand and administrate ?
Do you have a global talent management agenda ?
Has your senior management been on an assignment ?
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| to be held at... |
270 Park Avenue, executive office of JPMorganChase
• time: 08:45am - 4pm
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gala WELCOME RECEPTION Nov12th ...from 5.30pm
AKA UNITED NATIONS
234 East 46th, NY 10017
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Memo from
Edwin B Cohen
Conference Chairman/Developer & Moderator
CEO, Global HR Media; Coronado California
ed@globalhrnews.com
Hello and Welcome to our 21st New York conference.
For this event I want to thank many for their incisive thinking, their forward-looking advice, and from others their constructive critiques. I acknowledge sources including from people and writings from Executive Next Practices Institute, Ernst & Young, KPMG, Fragomen, Living Abroad, and others.
You are invited to participate in this strategic collaboration designed for C-Suite, Functional Heads, Top International Human Resources and Policy-makers for International Assignments and Talent Mobility, key suppliers and subject experts...
Meet / Collaborate / Decide.
It's about Global Business, preparing yourself and preparing your company for being better and more effective. Top Leaders see the "bigger picture"...aligning global workforce structure and policies, managing to attract top talent for deployment and global development, retention of the "new" human capital assets for sustainability and long-term profitability.
It's about Branding - the Employer Brand is critical, especially with regard to performance and ROI for International Assignees and families; and your personal Brand means "who you are" and "how others view you and your performance".
Proven to be beneficial for corporate participants, our format is called "experiential"... encouraging interaction with peers and subject experts resulting in new and even better relationships and with that, enhanced rapport.
In a few days this website will display the world-class program for you.
Come hungry!
AGENDA
07:45 until 08:45
CHECK-IN, HAVE COFFEE,
MEET & GREET IN THE SPONSOR TABLE SECTION
08:45
WELCOME REMARKS, DELEGATE INTRODUCTIONS
presented by
Ed Cohen, Conference Chairman/Developer & Moderator
CEO, Global HR Media
09:20 until 10:00
Leader dialog plus audience participation
MAKING MOBILITY MORE EFFECTIVE
COMMUNICATIONS and TECHNOLOGY,
CUSTOMER SATISFACTION,
INNOVATIONS
...the High Cost and the High Stakes of Dealing with Change
...
in the world we are living in today ™
thought-leaders...
CRAIG PARTIN, CRP, CCHP,Vice President, Sales
FURNISHEDQUARTERS®
Craig Partin is a temporary housing specialist with 20 years of experience in the relocation industry. Craig brings a wealth of expertise to his role as Vice President, Sales at Furnished Quarters after having lead teams at corporate housing firms, relocation management companies, property management entities and boutique real estate firms. A native of Dallas, Texas, Craig has lived and worked in the Southwestern US, on the West Coast and in the Northeastern US. He was bestowed the Certified Relocation Professional designation by the Employee Relocation Council and the Certified Corporate Housing Professional by the Corporate Housing Providers Association. He has served on boards for the North Texas Relocation Professionals, the Rocky Mountain Relocation Council, the Bay Area Relocation Professionals, the New Jersey Relocation Council and several other similar industry-related organizations.
Craig is a graduate of the University of North Texas where he studied Advertising and Marketing.
EILEEN MacDONALD, Manager, Global Mobility, Americas
THOMSON REUTERS
Eileen MacDonald is the Manager, Global Mobility, Americas at Thomson Reuters based in New York City. She currently manages the international program for assignments to central Europe, the Middle East, Africa and Asia, with assignees located in several war-torn and hardship locations throughout these regions .Eileen manages the U.S. domestic relocation program, overseeing day-to-day operations, vendor management and policy development.
Ms. MacDonald has worked in the Global Mobility arena for over 14 years, having completed two international assignments herself. Her most recent assignment was completed in March of 2011 after spending nine months living and working outside Zurich, Switzerland for Thomson Reuters Global Resources.
Prior to joining Thomson Reuters, Ms. MacDonald worked in positions in account management and program development for several corporations and relocation management companies including Tribune Company, Hewitt Associates and Tellabs.
10:00 until 10:30
COFFEE,
MEET & GREET IN THE SPONSOR TABLE SECTION
10:30 until 11:30
Business keynote
BOARDROOM-LEVEL HR STRATEGY and LEADERSHIP
from a RISK PERSPECTIVE
Escalating expectations, obligations and unwelcome surprises have Board directors losing sleep worrying about risk oversight. Ultimately, strong risk oversight equals improved bottom-line performance.
Creating a strong risk oversight environment requires assessing the quality of your chief executive officer and the leadership team in addition to assessing a lot of other factors in the business.
HR strategy is no different. As a key component in strategy, it too must be assessed for its level of risk to the business - HR can't afford not to.
presented by
RUTH BROTHERS, CHRP, SHRP
Toronto Star
WINNER ... “2010 HR PROFESSIONAL OF THE YEAR”
1) What is risk management and why do we hear so much about it these days?
• because of corporate under-performance such as Enron, RIM, GM, etc,
• boards of directors have new item on agenda
• shareholders demands are greater
2) Why is it important for HR and how does it apply?
• oversight of risk applies to HR as well
• leadership key to managing risk in corporate strategy
• HR strategy should be assessed for risk as well
3) What is the role HR plays in the management of risk and at what level?
• HR responsibility to identify inter-connectivity of risk at all levels
• HR responsible for identifying risk of leadership
• HR needs to understand when to take risk
4) Is it all about mitigating risk?
• Done not just after the fact
• Important to learn from lessons learned
• Critical to adjusting strategies at all levels of leadership in the organization
5) What is the most effective way for HR to partner with the organization?
• Having an effective HR Partner model
• Understanding the role of the organizational stakeholders
• Defining and demonstrating the alignment role
6) What is the future direction of HR Strategy
• More closely tied to the business
• Focus on what impacts shareholder value
• Contains a risk framework identical to corporate
• Perceived as value added/partner
MORE ABOUT RUTH BROTHERS
Her business consultancy specializes in leadership development, HR strategy, Business Partnering and Career Transition. Her practice activities range include:
• keynote speaking on “HR Strategy and Leadership from a Risk Perspective”;
• leadership coaching of executives and high potential talent;
• delivery of PIWA, a unique training program for corporate
groups on “Partnering and Influencing Without Authority”;
• Career Transition Counselling.
Ruth's current clients include several of ‘Canada’s top 50 Employers’. In her most recent corporate career Ruth was the Vice President of Human Resources for Teva Canada, a division of the world’s largest generics pharmaceutical company. Her diverse career has also included VP Human Resource roles with CAE Inc., General Electric, and Nabisco Ltd. A graduate from Montreal and fluently bilingual, in addition to her consulting practice, she has taught in the Continuing Education Business School at Humber.
11:30 until 11:45, BREAK
11:45 until 12:30
Corporate Policy & Practice Benchmarking
AMERICAN EXPRESS Global Mobility Services
presented by
PATRICIA HAWKES, Executive Manager, Global Mobility Services
AMERICAN EXPRESS
Patricia Hawkes has 20+ years experience in Relocation & Assignment Management. She is currently responsible for managing Executive Assignments and Relocations along with supporting the business lines regarding mobility from a talent strategy perspective. Prior to joining American Express, Patricia spent 11 years in corporate relocation. During her tenure, she specialized in review and critique of client programs in order to help companies develop the most appropriate plan for their relocating employee base. Patricia brings strong customer service and client focus skills to her role. Patricia has a Bachelor of Arts degree in Communications from Marist College and holds the Certified Relocation Professional & Global Mobility Specialist designations.
JEAN MANN, Director Client Relations
School Choice International,
The School Choice Group
Jean Mann once worked as a Campus Director as well as served as the Director of Admissions and Marketing for colleges in New York City and Connecticut. She was an adjunct instructor for Mercy College in their School of Business and also worked in marketing and in corporate communications for Xerox and Scholastic Corporations. Jean received her MBA from Baruch College in Marketing Management, did her undergraduate degree at Syracuse University, and completed a diploma program in advertising from New York University. She has also been awarded a GMS designation by the WorldwideERC.
12:30 until 2:45
Special Event
LUNCHEON and the C-LEVEL KEYNOTE SESSION
Aligning Your Workforce
to Business Success
GLOBAL NEXT PRACTICES:
BUILDING the "CUSTOMER CENTRIC" ORGANIZATION
How to drive extraordinary ROI, talent retention, and customer satisfaction via improved line-of-sight to markets, customers, and global-to-local competitive differentiation.
Case review examples from Nestle, Google, Apple, and many others
A "must attend" for C-suite executives, top HR, functional heads, business owners, and key advisors to global firms...
featuring:
ELIZABETH GAFFNEY, Americas Head of Human Resources - Equities
Credit Suisse Bank
In this role, Elizabeth manages Talent Management, Employee Relations, Recruiting and Compensation while driving best practices to further the Bank’s people initiatives.
Prior to her role at Credit Suisse, Elizabeth was a Managing Director and Co-Founder of Advantage Placements, a boutique recruiting firm. As a leader in the recruiting and consulting industry, Elizabeth succeeded in helping companies meet their hiring and staffing needs by matching skilled professionals in hard-to-fill and immediate-need positions to assist businesses in meeting their objectives. Elizabeth’s tenacity, strong ethics, high standards and enthusiasm set her apart from others in the business.
Elizabeth has an extensive background as a Human Resources Executive and Career Coach. She earned an outstanding reputation as a consultative, results-oriented partner supporting business managers and line employees. She has significant international experience working in London managing recruitment, compensation and performance management of banking groups in Europe, Asia and Latin America. Elizabeth’s previous business experience includes leadership positions at Right Management, Credit Suisse First Boston, ING Barings Furman Selz and the Dai-Ichi Kangyo Bank.
Elizabeth holds a B.S. in Psychology and an M.S. in Human Resources Education from Fordham University in New York City.
SANDRA RASMUSSEN, Vice President, Corporate Marketing
PerkinElmer, Inc.
Sandra Rasmussen has responsibility for the brand strategy, web strategy, cross-business unit end customer campaigns and shared services for marketing operations and marketing communications. Her teams’ core focus is on strengthening and growing the brand and driving a culture of customer centricity and marketing excellence across the organization.
Sandra will talk about PerkinElmer’s journey from a product centric to customer centric. Her keynote will include how she convinced PerkinElmer’s CEO to begin the journey, some of the key challenges along the way and the major initiatives that have helped them make significant progress.
Before joining PerkinElmer, she began her career in academia as a research scientist in the Department of Human Genetics at Yale University. She holds a bachelor’s degree in biology and a minor in mathematics from Fairfield University.
SCOTT HAMILTON, President and CEO Executive Next Practices,
Managing Director, NextWorks™
Scott is a globally-noted business leader in the area of executive and organizational alignment from entrepreneurial ventures to the Fortune Global 1000. He is Managing Director of NextWorks, a unique advisory and research consortium that assists leaders turn their vision into unified, positive action.
His globally-based programs help executive teams build their internal organizational capability to innovate, execute and produce extraordinary results. Scott’s industry exposure has been both broad and deep.
He has led major corporations in senior roles and also as an advisor with executives and leadership teams in companies such as Parsons (Engineering Services), WorleyParsons (Engineering), McDonald’s (Manufacturing and Distribution Suppliers), Nestle USA (Food and Distribution divisions), Bergen Brunswig (Healthcare- Distribution), Aramark (Hospital Management), AlliedSignal, and, DirecTV (Telecommunications and technology), among others. His client programs have included large-scale change efforts, organization design, team building, merger and acquisition/integration teams, internal brand building, customer alignment, and in-house executive development programs.
Hamilton is also President & CEO of Executive Next Practices Institute (ENPI), a major research and forum-based association comprised of several thousand top business leaders(CEO, COO, CFO, Top HR, others). The forums are affectionately known as “ENP” and public sessions feature top thought-leaders guiding highly collaborative sessions in the review of emerging trends, innovative techniques, and formulation of new strategies that move organizations ...“beyond the status quo”.
Contact Scott@enpinstitute.com; 888.857.9722; www.enpinstitute.com; www.allignteam.com
CHRIS L BROWN, Practice Leader Customer Centricity and Marketing, ENPI;
CEO MarketCulture Strategies Management Consulting Practice
In carrying out this role Chris oversees the development of new programs and services, as well as new business development.
Leveraging from his extensive experience in marketing management, Chris is also involved in the delivery of MarketCulture Strategies training programs and marketing and culture change consulting projects that require unique operational insights and experience. He is an expert in market-driven business strategies. He has specific expertise in helping companies measure the return on marketing investment (ROMI).
Chris and his colleagues have conducted extensive research on the topic of customer centricity and published articles in Strategy & Leadership, BtoB Magazine, The Ceo Refresher, The CMO Council Program On Market Sensibility and other journals.
Chris specializes in working with companies to create customer- focused cultures. His previous post as Marketing Director for Hewlett- Packard, South Pacific Region provides him the firsthand knowledge of the challenges facing leaders trying to create a stronger external focus. Chris’s finance background and roles in marketing enable him to evaluate the profit-impact of culture initiatives and business strategies.
Chris holds a Bachelor of Business Degree from the University of Technology, Sydney with a major in marketing and a sub‐major in financial management. He also holds a Master of Commerce Post‐Graduate Degree (University of New South Wales, Australia) with an Advanced Specialization in Marketing. Chris is currently the Executive Vice President of the Silicon Valley American Marketing Association, the premier Chapter of the World’s Premier Marketing Association
2:45 until 3, BREAK
3 until 3:50
Session featuring corporate representatives and expert providers along with audience participation.
Moderator: Ed Cohen, Editor, www.GLOBALHRnews.com
MAKING TALENT MOBILITY MORE EFFECTIVE
ARE INTERNATIONAL ASSIGNMENTS REALLY NECESSARY?
...The High Cost and the High Stakes of Dealing with Change in the world we are living in now
Leaders will include...
LOUELLA EASTMAN, Managing Director Global Diversity Practice,
will be speaking on utilizing Corporate Social Responsibility
and Diversity for global talent retention.
Louella was most recently Aviva plc’s Group Corporate Social Responsibility Director accountable for the implementation of vision and strategy for Aviva’s CSR programme globally, including external reporting, standards of business conduct, community, environment, diversity, global survey and employment brand. Her accomplishments included a very successful employee engagement program, accounting for sustainability standards, development of an investor program and carbon neutralization and a global community program called Street to School. Previously she was Group Diversity Director and her accomplishments included the development and implementation of diversity in Aviva, a global survey, the Think Again Diversity campaign, and the Respect toolkit. Louella has won a number of awards for her work including the UN Global Diversity Innovation Award, the City Award from Opportunity Now, the European Communication Award, the IVCA Clarion Award and the New York Film and Video Festival Grand Award. Prior to this, she was executive vice president, Human Resources & Communications for Aviva Canada and championed its re-brand to Aviva and the internal embedding of its corporate values. Harmonizing human resources, CSR and communications strategies, she worked on building a great new culture to make Aviva the employer of choice in its industry in Canada.
Louella Eastman has an extensive background in all areas of Human Resources as well as experience in operations and purchasing. Her earlier career experience encompasses several years in senior HR roles at Johnson & Johnson, Northern Telecom and Connaught Laboratories (Sanofi Aventis). Louella holds a Bachelor of Commerce from Queen's University in Kingston, Ontario and an MBA from McMaster University in Hamilton.
3:50, MODERATOR'S SUMMARY
4:00
adjourn for the RECEPTION
REGISTRATION NOTES:
#1)
GlobalPressPass™ rate is for Members. Fee is $99/person and valid globally for 12-months. Please inquire if interested to join.
#2) Registration Fee includes admission to the Nov 13th conference and faculty materials, coffee break, luncheon, closing Reception, and the Welcome Reception on Nov 12th evening (venue tba)
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| CONTACT |
For more information, contact Ed Cohen:
Email: news@globalhrnews.com
Phone: +1.619.297.5700 |
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